Refund policy

Returns, Refunds & Transfer Use Policy

All Sales Are Final

Each item sold by Weefers® is made to order. Due to the custom and personalized nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

If Weefers® makes an error with your order, please contact us at hello@weefers.com within 48 hours of delivery so we can review the issue and provide an appropriate resolution.

Damaged, Defective, or Incorrect Orders

If you receive an incorrect item or an item that was damaged during transit, you must contact us within 3 days of delivery.

Your email must include:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the item received

  • Photographs of any shipping damage, if applicable

Failure to report delivery issues within the required timeframe may result in denial of the claim.

We reserve the right to determine the appropriate resolution, including replacement, store credit, or refund.

Transfer Use Policy – No Transfer Resale

All transfers purchased from Weefers® are licensed for use on finished products only.

Transfers may not be resold, redistributed, shared, bundled, gifted, traded, destashed, or otherwise transferred in their original form.

Each transfer must be applied to a finished physical product before being sold or distributed.

Purchase of a transfer does not grant ownership of the artwork, design, photography, branding, marketing materials, or intellectual property associated with the transfer.

By purchasing transfers from Weefers®, you agree to these terms.

Shipping Address Responsibility

Customers are solely responsible for providing a complete and accurate shipping address at checkout.

For buyer protection and fraud prevention purposes, shipping addresses cannot be changed after an order has been placed.

If an address correction is required, the order may need to be canceled and a new order placed with the correct shipping information.

Weefers® is not responsible for packages delivered to an address provided incorrectly by the customer.

Returned Packages

If a package is returned to us by the shipping carrier due to an incorrect address, refusal of delivery, failure to claim the package, or any issue outside of Weefers®' control, the customer will be responsible for all reshipping costs.

Customers must contact us within 7 days of the package being marked "Returned to Sender."

If reshipping fees are not paid within 7 days, the order will be considered abandoned. Abandoned items may be discarded, destroyed, or otherwise disposed of without refund.

Shipping Costs

Shipping charges are non-refundable.

On the rare occasion that a return is authorized by Weefers®, customers are responsible for return shipping costs unless otherwise required by law.

Any approved refund may be reduced by original shipping costs, return shipping costs, and applicable processing fees.